Sephora Store Director

St. John's • Canada

Monday, June 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation and excellence in the beauty industry. With a global presence of approximately 1,900 stores across 29 countries, Sephora is renowned for its extensive range of prestige products, expert service, and interactive shopping environment. In North America, Sephora has established a robust footprint with over 360 stores, supported by corporate offices in San Francisco, New York, Montreal, and Toronto.

1. Forecast sales and payroll in collaboration with the District Manager to drive store results.
2. Monitor and communicate daily, weekly, and monthly sales results to staff members.
3. Manage and assess the effectiveness of business strategies, adjusting plans as necessary.
4. Achieve sales plans and operating profits while maintaining expenses.
5. Develop strategies to grow the business, leveraging customer loyalty programs, events, product knowledge, and services.
6. Maintain optimal store staffing levels to deliver an exceptional client experience.
7. Recruit, interview, and hire for all store positions according to business needs.
8. Train, coach, delegate to, supervise, and motivate Assistant Managers and Supervisors.
9. Ensure a coaching culture with timely acknowledgment of successes and feedback on opportunities.
10. Conduct inventories and maintain updated inventory records.
11. Communicate inventory issues to the District Manager and key stakeholders.
12. Make strategic merchandising decisions in accordance with Sephora’s concepts.

1. 5 years of management experience in the retail/service industry.
2. Previous experience in recruiting, staffing, and hiring across all store positions.
3. High School graduate or equivalent; College degree preferred.
4. Open availability including evenings, weekends, and holidays.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and managerial courage.
3. Ability to analyze sales trends and react appropriately.
4. Proficiency in Windows, Word, and Excel.

5 years of management experience in the retail/service industry.

High School graduate or equivalent; College degree preferred.

Sephora offers a dynamic work environment with opportunities for career growth and development. Employees benefit from a diverse and inclusive workplace culture that values individuality and fosters a sense of belonging.

Sephora is committed to fostering an inclusive and diverse environment where employees feel valued and empowered. The company champions equal opportunity for employment and advancement, ensuring a workplace that reflects the communities it serves. Sephora encourages a culture of belonging, growth, and career development for all employees.