Sephora Store Director

Sephora, a prestigious brand under the LVMH Moet Hennessy Louis Vuitton conglomerate, is renowned for its innovative approach to beauty retail. With a global presence of approximately 1,900 stores across 29 countries, Sephora is a leader in offering a diverse range of luxury beauty products and services. In North America, Sephora has established a significant footprint with over 360 stores, supported by corporate offices in San Francisco, New York, Montreal, and Toronto.

1. Forecast sales and payroll with the District Manager to drive store results.
2. Monitor and communicate daily, weekly, and monthly sales results to staff.
3. Manage and measure the effectiveness of business strategies, adjusting as necessary.
4. Achieve store sales plans and operating profits while maintaining expenses.
5. Develop strategies to grow business, leveraging customer loyalty programs, events, and product knowledge.
6. Maintain optimum store staffing levels to deliver exceptional client experiences.
7. Recruit, interview, and hire for all positions according to business needs.
8. Train, coach, and supervise Assistant Managers and Supervisors to develop leadership and business skills.
9. Ensure a coaching culture with timely acknowledgment of successes and feedback on opportunities.
10. Conduct inventories and maintain updated inventory records.
11. Communicate inventory issues to the District Manager and key stakeholders.
12. Make strategic merchandising decisions in accordance with Sephora’s concepts.

1. 5 years of management experience in the retail/service industry.
2. Previous experience in recruiting, staffing, and hiring across all store positions, including leadership.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and managerial courage.
3. Analytical skills to assess sales trends and react appropriately.
4. Proficiency in Windows, Word, and Excel.

5 years of management experience in the retail/service industry.

High School graduate or equivalent; a College degree is preferred.

Sephora offers a comprehensive benefits package, including opportunities for career growth and development, within an inclusive and diverse work environment.

Sephora Canada is committed to fostering an inclusive, diverse, and representative workplace. The company values the unique perspectives and experiences of its employees, ensuring an environment where every individual can belong, grow, and build a beautiful career.