Sephora Store Director

Ottawa • Canada

Tuesday, February 4, 2025

Sephora, a distinguished member of the LVMH Moet Hennessy Louis Vuitton family, stands as a beacon of innovation and excellence in the beauty industry. Renowned for its extensive selection of prestigious products, expert service, and interactive shopping experiences, Sephora has established itself as a leader in the global beauty market. With approximately 1,900 stores in 29 countries, including over 360 locations across North America, Sephora continues to expand its influence. The brand's commitment to inclusivity and diversity is reflected in its workforce and customer engagement, fostering an environment where every individual can thrive and contribute to the beauty community.

1. Forecast sales and payroll in collaboration with the District Manager to drive store performance.
2. Monitor and communicate daily, weekly, and monthly sales results to the team.
3. Manage and evaluate the effectiveness of business strategies, adjusting plans as necessary.
4. Achieve sales targets and operating profits while controlling expenses.
5. Develop strategies to grow the business, utilizing customer loyalty programs, events, and product knowledge.
6. Maintain optimal staffing levels to ensure exceptional client experiences.
7. Recruit, interview, and hire for all store positions based on business needs.
8. Train, coach, and motivate Assistant Managers and Supervisors to enhance their leadership and business skills.
9. Ensure a culture of coaching with timely recognition of successes and constructive feedback.
10. Conduct timely inventories and maintain accurate inventory records.
11. Communicate inventory issues to the District Manager and key stakeholders.
12. Make strategic merchandising decisions in line with Sephora’s concepts to drive business growth.

1. 5 years of management experience in the retail or service industry.
2. Experience in recruiting, staffing, and hiring for all store positions, including leadership roles.
3. Proficiency in Windows, Word, and Excel.
4. High School diploma or equivalent; a College degree is preferred.
5. Open availability, including evenings, weekends, and holidays.

1. Effective time management and problem-solving skills.
2. Strong communication skills.
3. Ability to maintain composure and demonstrate managerial courage.
4. Analytical skills to assess sales trends and respond appropriately.

A minimum of 5 years in a management role within the retail or service industry, with a focus on recruiting and staffing.

High School diploma or equivalent; a College degree is preferred.

Sephora offers a comprehensive benefits package, including opportunities for career growth, a dynamic work environment, and a commitment to diversity and inclusion.

Sephora Canada is dedicated to fostering an inclusive and diverse workplace that reflects the communities it serves. The company values the unique perspectives and experiences of its employees, promoting an environment where everyone can belong, grow, and build a rewarding career. Sephora's commitment to equal opportunity extends to all aspects of employment, ensuring a supportive and accommodating workplace for all.