Sephora Store Director

Manchester • UK

Thursday, May 1, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a culture of inclusivity, creativity, and empowerment, offering employees opportunities for growth and development in a dynamic and innovative environment.

1. Provide strategic business leadership by analyzing market conditions and identifying new business opportunities.
2. Develop and present monthly reports on competitor activities and performance metrics.
3. Formulate and implement business strategies to maximize sales.
4. Offer product recommendations based on local market insights.
5. Design and execute in-store promotional events to enhance brand visibility.
6. Ensure adherence to operational guidelines and standards.
7. Set high standards for customer engagement and satisfaction.
8. Utilize customer satisfaction metrics to drive improvement initiatives.
9. Support team members in challenging situations to uphold client service standards.
10. Analyze sales performance data to develop strategic action plans.
11. Monitor stock availability to meet customer demand.
12. Collaborate with managers to maintain operational excellence in store presentation.
13. Lead post-event analyses to measure the impact of promotions.
14. Cultivate a high-performance culture through coaching and feedback.
15. Communicate business strategy and operational objectives to the team.
16. Oversee performance management processes to enhance team performance.
17. Manage staffing levels in alignment with business needs.
18. Promote a culture of recognition and appreciation.
19. Drive employee engagement initiatives.
20. Collaborate with recruitment to attract and hire top talent.

1. Advanced product and customer knowledge.
2. Proven retail leadership experience.
3. Strong digital and analytical competence.
4. Ability to mentor and develop a high-performance team.
5. Alignment with Sephora's brand values of inclusivity and empowerment.

Extensive experience in managing high-performing retail teams and exceeding sales targets.

Sephora offers a community where authenticity is embraced, and a culture of empowerment, learning, and growth. Employees have access to tools, space, and opportunities to learn, innovate, and lead.

Sephora's workplace culture is characterized by a strong sense of community and inclusivity, where diversity is celebrated, and empowerment is encouraged. The company fosters an environment that supports learning, growth, and innovation.