Sephora Store Director

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation in the beauty industry. Renowned for its extensive range of prestige products and exceptional customer service, Sephora has established itself as a leader in the luxury retail sector. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America where it operates over 360 stores. The brand is committed to fostering an inclusive and diverse workplace, reflecting the communities it serves.

1. Forecast sales and payroll with the District Manager to drive store results.
2. Monitor daily, weekly, and monthly sales results and communicate to staff.
3. Manage and measure the effectiveness of business strategies and adjust plans as needed.
4. Achieve store’s sales plans and operating profits while maintaining expenses.
5. Develop strategies to grow business, leveraging customer loyalty programs, events, product knowledge, and services.
6. Maintain optimum store staffing levels to deliver exceptional client experiences.
7. Recruit, interview, and hire for all positions according to business needs.
8. Train, coach, delegate to, supervise, and motivate Assistant Managers and Supervisors.
9. Ensure a coaching culture with timely acknowledgement of successes and feedback on opportunities.
10. Conduct inventories and maintain updated inventory records.
11. Communicate inventory issues to the District Manager and key stakeholders.
12. Make strategic and innovative merchandising decisions to grow the business.

1. 5 years of management experience in the retail/service industry.
2. Previous experience in recruiting, staffing, and hiring across all store positions, including leadership roles.
3. High School diploma or equivalent; College degree preferred.
4. Open availability including evenings, weekends, and holidays.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and managerial courage.
3. Proficiency in Windows, Word, and Excel.
4. Ability to analyze sales trends and react appropriately.

A minimum of 5 years in management within the retail or service industry is required.

High School diploma or equivalent; College degree preferred.

Sephora offers a comprehensive benefits package, including opportunities for career advancement within a globally recognized brand.

Sephora is dedicated to creating an environment where diversity and inclusivity are celebrated. The brand emphasizes the importance of feeling seen, valued, and empowered, fostering a culture where employees can thrive and contribute to the company's success.