Sephora Store Director

Sephora, a leader in the beauty retail industry, is part of the esteemed LVMH group, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering an inclusive environment where diversity is celebrated, and employees are empowered to unlock their full potential. The brand prides itself on being a place where beauty is about feeling seen, valued, and empowered, both individually and collectively.

1. Oversee and manage the overall client service experience, ensuring adherence to Sephora's concepts and culture.
2. Develop and execute strategies to achieve store sales plans and operating profits while maintaining expenses.
3. Forecast sales and payroll in collaboration with the District Manager to drive store results.
4. Monitor sales results and communicate with staff to ensure targets are met.
5. Recruit, interview, and hire for all store positions, ensuring optimum staffing levels.
6. Train, coach, and motivate department managers and leads to develop their leadership and business skills.
7. Conduct inventories and maintain updated inventory records, addressing any issues with key stakeholders.
8. Make strategic merchandising decisions to grow the business in alignment with Sephora’s concepts.

1. Minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
2. Proven track record of coaching high-performing teams and a passion for training and development.
3. Experience in recruiting, staffing, and hiring across all store positions, including leadership roles.

1. Strong business acumen with the ability to analyze sales trends and react appropriately.
2. Effective time management and problem-solving skills.
3. Excellent verbal and written communication skills.
4. Proficiency in Windows, Word, and Excel.
5. Ability to maintain composure and possess strong managerial courage.

A minimum of 5+ years in senior management within the beauty, retail, or customer service industry.

Sephora offers competitive market rates, product discounts, gratis, exclusive brand events, extended health and life insurance benefits, customizable coverage options, and paid time off. Employees also benefit from training and internal mobility opportunities across Canada, as well as access to LVMH programs.

Sephora is committed to creating an inclusive and diverse workplace that reflects the communities it serves. The company values transparency, efficiency, and equal opportunity for employment and advancement, ensuring every employee feels they belong and can grow within the organization.