Sephora Stockroom Manager
Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a significant presence across Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for continued expansion. As an employer, Sephora offers diverse opportunities for career growth and development, both locally and within the global LVMH network.
- Drive scheduled cycle counts to make informed stock adjustments and prevent out-of-stock SKUs.
- Utilize and interpret data and reports to support operational duties and reduce shrinkage loss.
- Monitor and investigate negative stock levels, collaborating with the store team as necessary.
- Implement a continuous improvement mentality through coaching and partnership with Senior Management, Supply Chain, and Planning teams.
- Serve as the point of contact for distribution and organization of stock levels, making confident stock decisions as needed.
- Train and educate the wider team on shrinkage and back-of-house policies and procedures.
- Process and replenish stock arrivals, manage returns, and liaise with external stakeholders for stock pick-up.
- Retrieve necessary stock from the shop floor and coordinate with external stakeholders for returns pick-up.
- Willingness to work a 38-hour rotating roster to support store needs.
- Previous retail stock management experience, including cycle counts, product launches, visual merchandising, and sales forecasting.
- Proficiency in Microsoft Office Suite, including SharePoint and SAP, for data interpretation and reporting.
- Suitable level of physical fitness for lifting and shifting boxes up to 15kg.
- Strong drive for results with a history of exceeding sales targets and KPIs.
- Passion for excellent client service and experiential retail.
- Ability to maintain a positive culture through feedback, career development, coaching, and recognition.
Minimum of 3 years in retail stock management or a related field.
$32.24 per hour plus superannuation, commission, and weekend and public holiday loading.
Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development, and a fun social calendar.
Sephora fosters a vibrant and inclusive workplace culture where diversity and discovery are celebrated. Employees are empowered to thrive and make their mark in a supportive environment that values recognition, learning, and career development.


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