Sephora Stockroom Manager

Newcastle • Australia

Tuesday, May 20, 2025

Sephora, a distinguished name in the beauty retail sector, operates under the prestigious umbrella of the Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a thriving online platform, with continuous expansion plans. The brand is renowned for its commitment to diversity, innovation, and excellence in customer service, offering a dynamic work environment and numerous career advancement opportunities.

1. Drive scheduled cycle counts to make informed stock adjustments and prevent out-of-stock SKUs.
2. Utilize and interpret data and reports to support operational duties and reduce shrinkage loss.
3. Monitor and investigate negative stock levels, coordinating with the store team as necessary.
4. Implement a continuous improvement mentality through coaching and collaboration with Senior Management, Supply Chain, and Planning teams.
5. Serve as the point of contact for distribution and organization of stock levels, making confident stock decisions as needed.
6. Train and educate the team on shrinkage and back-of-house policies and procedures.
7. Process and replenish stock arrivals, manage returns timely, and liaise with external stakeholders for stock pick-up.
8. Retrieve necessary stock from the shop floor and coordinate with external stakeholders for returns.

1. Previous retail stock management experience, including cycle counts, product launches, visual merchandising, and sales forecasting.
2. Proficiency in Microsoft Office Suite, including SharePoint and SAP (desirable).
3. Physical fitness to lift and shift boxes weighing up to 15kg.
4. Drive for results with a history of exceeding sales targets and KPIs.

1. Strong organizational and analytical skills.
2. Excellent communication and interpersonal abilities.
3. Proactive and motivated with a focus on efficiency.
4. Ability to work collaboratively within a team.

Previous experience in retail stock management is required, with a focus on cycle counts, product launches, and managing profit and loss of stock levels.

$31/hr + Super + Commission + Weekend & Public Holiday loading

Sephora offers gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development and career advancement within the LVMH group.

Sephora is committed to fostering a culture of diversity, discovery, and empowerment. The workplace environment is dynamic and fast-paced, with a strong emphasis on teamwork, innovation, and personal growth. Employees are valued, recognized, and encouraged to succeed through feedback, coaching, and career development opportunities.