Sephora Stockroom Manager

Sephora is a leading global beauty retailer and part of the LVMH group, offering an extensive portfolio of prestige cosmetics, skincare and fragrance brands. As an employer, Sephora is recognised for a fast-paced retail environment that emphasises client experience, product expertise, and internal career mobility across retail and corporate functions within the wider LVMH network.

1. Own and execute regular cycle counts and stock reconciliations to maintain accurate on‑hand inventory and avoid out‑of‑stock situations.
2. Interpret inventory and sales data to identify shrinkage risks, negative stock levels and trends; implement corrective actions in partnership with Store and Supply Chain teams.
3. Manage receipt, processing and replenishment of incoming stock, including returns and coordination with external carriers and distribution partners.
4. Train and coach store teams on back‑of‑house procedures, shrinkage prevention, stock handling and store returns policies.
5. Support product launches and in‑store merchandising by ensuring marketing collateral and stock are stored and deployed correctly.
6. Drive continuous improvement initiatives with Senior Management, Supply Chain and Planning to meet operational and commercial KPIs.
7. Make ad‑hoc stock allocation and retrieval decisions to support store trading; maintain accurate daily inventory reporting for leadership.

1. Minimum three years’ retail stock or inventory management experience, ideally in beauty or luxury retail.
2. Proven experience with cycle counts, stock forecasting, visual merchandising coordination, and managing profit & loss related to inventory.
3. Demonstrated people management or team coaching experience within a retail environment.
4. Proficiency in Microsoft Office Suite; experience with SharePoint and SAP is highly desirable.
5. Physical capability to lift and move stock items (up to ~15 kg) and work a 38‑hour rotating roster including weekends.

1. Microsoft Office Suite
2. SharePoint
3. SAP
4. Cycle counting
5. Inventory reconciliation
6. Shrinkage control
7. Stock replenishment and returns handling
8. Data interpretation and reporting
9. Sales forecasting
10. Team coaching and development
11. Visual merchandising coordination

Minimum 3 years of hands‑on retail inventory/stockroom management with responsibility for cycle counts, shrinkage reduction, stock forecasting and people management; experience in beauty or luxury retail preferred.

Certificate III in Retail or equivalent vocational qualification preferred; tertiary study in Supply Chain, Business or Logistics advantageous.

Employee product gifting and up to 45% staff discount; paid parental leave, birthday leave and personal leave; 24/7 mental health program and life insurance; discounted gym memberships (Virgin Active, Fitness First); internal learning platform, development and progression opportunities; social calendar.

Sephora fosters an energetic, client‑centric retail culture that prizes diversity, product expertise and experiential selling. The environment encourages continuous learning, internal mobility across ANZ and collaboration with cross‑functional LVMH teams.