Sephora State Manager

Melbourne Australia

Thursday, February 6, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of excellence and innovation in the global beauty retail landscape. Renowned for its entrepreneurial spirit, Sephora has consistently outpaced market growth, establishing itself as the world's leading beauty retailer. With a robust presence across Australia and New Zealand, including 34 stores and a burgeoning online platform, Sephora is poised for continued expansion. The brand offers a diverse array of roles, fostering an environment where passion and energy are palpable. Employees are encouraged to make their mark within this dynamic organization, which is committed to empowerment and exploration through the transformative power of beauty.

1. Oversee client services and experience across the Victoria district to drive sales and enhance customer satisfaction.
2. Lead and develop a team of Store Managers and an Area Manager to achieve district KPIs and maximize profitability.
3. Collaborate with field operations and support office teams to implement company initiatives and foster a culture of engagement and innovation.
4. Ensure operational effectiveness and adherence to Sephora policies across all stores.
5. Partner with Inventory Control Leads and marketing teams to optimize inventory and in-store activations.
6. Foster development opportunities for retail team members and conduct performance reviews for direct reports.
7. Act as the primary point of contact for HR issues at the store level.

1. Previous senior area or district manager experience.
2. Minimum of 5+ years in retail management.
3. Excellent communication skills and attention to detail.
4. Ability to multitask in a fast-paced environment.
5. Client satisfaction-focused decision-making.

1. Strategic thinking with hands-on leadership.
2. Strong ethical standards and punctuality.
3. Flexibility and availability for team support.
4. Ability to foster a culture of engagement and innovation.

A minimum of 5 years in retail management, with senior area or district manager experience.

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, 24/7 mental health programs, life insurance, and a unique online learning platform.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company is committed to creating a culture of engagement, innovation, and empowerment, where employees are encouraged to unleash their creativity and be their authentic selves. Sephora's dynamic and supportive environment is designed to inspire and motivate, ensuring that every team member can thrive and contribute to the brand's ongoing success.