Sephora Stage Experience Manager

Ottawa • Canada

Thursday, March 13, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora Canada is dedicated to fostering a diverse and inclusive environment, where creativity and passion for beauty thrive. The brand is celebrated for its pioneering approach to beauty retail, offering a dynamic and engaging workplace for its employees.

1. Manage all aspects of the client experience and services within the store, including classes and events.
2. Oversee daily operations at the Beauty, Skin, and Fragrance Studio, ensuring effective management and service delivery.
3. Train and develop beauty advisors and Senior Artistry and Skincare roles, ensuring they leverage technology innovations.
4. Manage the Services online reservation system, ensuring efficient client check-in and adequate staffing levels.
5. Execute training for new hires and existing team members, facilitating orientation and selling model training sessions.
6. Support visual merchandising by maintaining sales floor standards and executing merchandising flips.
7. Ensure effective engagement with store brands and provide feedback on brand training effectiveness.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
2. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
3. Proven ability to build teams by attracting and developing talented store leaders.

1. Leadership and team management
2. Client service excellence
3. Training and development
4. Visual merchandising
5. Vendor management

Two to four years in a similar role within a high-volume retail environment.

Employees enjoy industry-leading perks including product discounts, gratis, exclusive brand events, and comprehensive training programs.

Sephora Canada is committed to creating an inclusive and diverse workplace that reflects the communities it serves. The company values innovation, collaboration, and the spirit of its employees, fostering an environment where everyone can thrive and build a rewarding career.