Sephora Stage Experience Manager

Fredericton • Canada

Friday, January 17, 2025

Sephora, a leader in the beauty retail sector, is renowned for its innovative approach to beauty and its commitment to providing an exceptional customer experience. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the prestige and resources of one of the world's most esteemed luxury groups. Sephora Canada is dedicated to fostering a diverse and inclusive environment that celebrates the unique beauty of its employees and customers alike.

1. Manage all aspects of client experience and services in the store, including beauty classes and events.
2. Oversee daily operations at the Beauty, Skin, and Fragrance Studio, ensuring coordinators are well-trained.
3. Ensure beauty advisors utilize technology innovations to enhance the in-store experience.
4. Manage the services online reservation system, ensuring efficient client check-in and adequate staffing.
5. Execute training for new hires and existing team members, facilitating orientation and selling model sessions.
6. Support visual merchandising efforts, maintaining sales floor standards and executing merchandising flips.
7. Ensure effective engagement with store brands and provide feedback on brand training effectiveness.

1. Two to four years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora Canada is committed to creating an inclusive, diverse, and representative workplace. The company values the unique contributions of its employees and strives to provide an environment where everyone can thrive and build a rewarding career.