Sephora Stage Experience Manager

Sephora, a leader in the beauty retail sector, is part of the prestigious LVMH group, renowned for its commitment to luxury and excellence. As an employer, Sephora fosters an inclusive and empowering environment, celebrating diversity and encouraging personal and professional growth. The brand is dedicated to creating a workplace where employees can thrive and contribute to the company's vision of beauty for all.

1. Oversee the sales floor operations, ensuring an exceptional client experience.
2. Coach and develop a team of Stage Experience Leads and Beauty Advisors.
3. Execute training sessions for new and existing Beauty Advisors.
4. Respond promptly to client feedback and address issues effectively.
5. Manage in-store events in collaboration with the Beauty Services team.
6. Assist with visual merchandising to maintain company standards.
7. Ensure effective vendor management and brand engagement.

1. Minimum of 2-4 years of management experience in beauty, retail, or customer service.
2. Proven track record of motivating and coaching teams to achieve goals.
3. Strong managerial courage and composure in challenging situations.
4. Ability to identify and develop in-store talent.
5. Excellent verbal and written communication skills.
6. Proficiency in Windows, Word, and Excel.

1. Leadership and team management
2. Client-focused service
3. Event management
4. Visual merchandising
5. Vendor relationship management
6. Effective communication
7. Problem-solving

A minimum of 2-4 years in a management role within the beauty, retail, or customer service industry, or equivalent internal experience.

Sephora offers competitive market rates, product discounts, gratis, exclusive brand events, extended health and life insurance benefits, customizable coverage options, and paid time off. Employees also benefit from LVMH programs and job opportunities.

Sephora is committed to fostering an inclusive, diverse, and empowering workplace. The company values each employee's unique contributions and encourages personal and professional development. Sephora is dedicated to creating an environment where everyone feels they belong and can build a beautiful career.