Sephora Stage Experience Lead

Sephora, a leader in the beauty retail industry and part of the prestigious LVMH group, is renowned for its innovative approach to cosmetics and skincare. As an employer, Sephora offers a dynamic work environment that fosters creativity and professional growth, providing employees with unparalleled opportunities to develop their careers within the luxury sector.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure the execution of Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues in a timely manner.
4. Support training in Client Interactive Technology for all World selling cast members.
5. Assist in the management of in-store events to achieve store goals and meet client needs.
6. Coach and deliver feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance and development.
8. Demonstrate an understanding of the store’s sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Minimum of 3 years in a similar role or equivalent internal experience.

Compensation ranges between CAD$22.85 and CAD$28.55, depending on qualifications and experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and extensive training programs.

Sephora prides itself on a vibrant and inclusive culture that encourages innovation and collaboration. Employees are surrounded by talented professionals and are supported in their career development through comprehensive training and mentorship.