Sephora Stage Experience Lead

Vaughan Canada

Tuesday, January 21, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty and unparalleled customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to express their creativity and passion for the beauty industry.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare, ensuring adherence to Sephora's selling model.
2. Ensure exceptional client service and address client feedback promptly and effectively.
3. Support the training of staff in Client Interactive Technology to enhance customer engagement.
4. Assist in the management of in-store events to meet store goals and client needs.
5. Coach and provide feedback to team members to improve performance and drive sales.
6. Demonstrate a comprehensive understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role within a high-volume retail environment.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, and exclusive brand events, along with comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture where creativity and innovation are celebrated. Employees are part of a community that values diversity and encourages personal and professional growth.