Sephora Stage Experience Lead

Sephora, a leader in the global beauty retail industry, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a dynamic work environment where creativity and customer service excellence are paramount.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Support timely responses to client feedback and partner with management to address client-related issues.
4. Facilitate training in Client Interactive Technology for sales staff.
5. Assist in managing in-store events to align with store goals and client needs.
6. Coach team members on performance management and provide timely feedback.
7. Participate in regular check-ins with direct reports.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to build and develop teams to drive sales and client service.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.85 - CAD$28.55 per hour, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora fosters an inclusive and innovative culture where employees are encouraged to embrace an entrepreneurial spirit. The company is committed to providing reasonable accommodations for applicants with disabilities and values diversity and inclusion in the workplace.