Sephora Stage Experience Lead

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty, Sephora offers a unique retail experience with a curated selection of products from both established and emerging brands. As an employer, Sephora values diversity, creativity, and a commitment to excellence, providing employees with opportunities for growth and development within a dynamic and supportive environment.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to align with store goals and client needs.
6. Coach and provide feedback to team members for performance improvement.
7. Participate in regular check-ins with direct reports.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, train, and develop talented store leaders.

Minimum of 3 years in a similar role or equivalent experience within a high-volume retail environment.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential for performance-based bonuses.

Competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora fosters a culture of inclusivity, innovation, and excellence. Employees are encouraged to embrace creativity and entrepreneurial spirit, contributing to a vibrant and dynamic workplace.