Sephora Stage Experience Lead

Toronto • Canada

Tuesday, April 22, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and exceptional client service, Sephora offers a dynamic work environment where creativity and excellence are celebrated. As part of the LVMH group, Sephora benefits from the strength and prestige of a world-renowned luxury conglomerate.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Support timely response to client feedback and action client-related issues.
4. Facilitate training in Client Interactive Technology for all sales staff.
5. Support in-store events to achieve store goals and meet client needs.
6. Coach and manage performance within the assigned area of the store.
7. Participate in regular check-ins with direct reports to ensure feedback and development.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training for career development.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and professional growth. Employees are encouraged to express their entrepreneurial spirit and contribute to the brand's success.