Sephora Stage Experience Lead

Toronto • Canada

Wednesday, December 11, 2024

Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, offers a dynamic and innovative work environment. Known for its commitment to diversity, creativity, and excellence, Sephora provides employees with opportunities to thrive in a fast-paced, client-centric setting. As part of LVMH, Sephora benefits from the resources and prestige of a global luxury leader, fostering a culture of growth and innovation.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Support timely responses to client feedback and address client-related issues.
4. Facilitate training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to meet store and client objectives.
6. Coach team members on performance management and provide timely feedback.
7. Participate in regular check-ins with direct reports to assess and develop performance.
8. Demonstrate strong understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to build and develop high-performing teams.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, and exclusive brand events. Sephora invests heavily in training and career development, offering a personalized career plan to achieve professional goals.

Sephora boasts a vibrant and inclusive culture, attracting top talent in the beauty industry. Employees are encouraged to embrace innovation and entrepreneurial spirit, contributing to a collaborative and client-focused environment.