Sephora Stage Experience Lead

Surrey • Canada

Wednesday, August 20, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty and exceptional client service, Sephora offers a dynamic and inclusive work environment that fosters creativity and professional growth.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and deliver outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to meet store and client objectives.
6. Coach and provide feedback for performance improvement within the team.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Proven ability to attract and develop talented store leaders.
3. Strong verbal and written communication skills.
4. Ability to influence business partners at all levels.

1. Leadership and team management
2. Client service excellence
3. Sales performance analysis
4. Event management
5. Effective communication

Minimum of 3 years in a similar role within a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.85 - CAD$28.55, depending on qualifications and experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training opportunities to support career development.

Sephora fosters an inclusive and dynamic workplace culture, encouraging creativity and innovation. Employees are surrounded by top talent and are supported in their professional development through comprehensive training and career planning.