Sephora Stage Experience Lead

St. John's • Canada

Thursday, January 16, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products from prestigious brands and is committed to providing exceptional customer experiences.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology for sales staff.
5. Assist in managing in-store events to meet store goals and client needs.
6. Coach and provide feedback on performance management within the store.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs for career development.

Sephora fosters a dynamic and inclusive work environment, encouraging innovation and entrepreneurial spirit. Employees are surrounded by top industry talent and are supported in their professional growth through extensive training and development opportunities.