Sephora Stage Experience Lead
Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty and retail, Sephora offers a dynamic work environment that fosters creativity and growth. As an employer, Sephora is committed to cultivating a diverse and inclusive workplace where employees are empowered to reach their full potential.
- Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
- Ensure team members execute Sephora’s selling model and provide exceptional client service.
- Respond promptly to client feedback and partner with management to address client-related issues.
- Support training in Client Interactive Technology for all sales staff.
- Assist in managing in-store events to align with store goals and client needs.
- Coach and provide feedback for performance improvement within the assigned area.
- Participate in regular check-ins with direct reports to assess performance and development.
- Demonstrate a strong understanding of sales performance and identify business opportunities.
- One to three years of experience in a similar role within a high-volume retail environment.
- Proven ability to influence business partners and communicate effectively at all levels.
- Demonstrated ability to attract, train, and develop talented store leaders.
- Excellent verbal and written communication skills.
- Strong leadership and team-building capabilities.
- Ability to manage client feedback and resolve issues efficiently.
Minimum of 3 years in a similar role or equivalent internal experience.
Employees enjoy industry-leading perks such as discounts, gratis, and exclusive brand events, along with substantial investment in training for career development.
Sephora prides itself on a vibrant and inclusive culture that encourages innovation and creativity. Employees are surrounded by some of the best talent in the industry, fostering an environment of collaboration and excellence.


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