Sephora Stage Experience Lead

Quebec • Canada

Friday, May 16, 2025

Sephora, a prestigious name in the luxury beauty retail sector, operates under the umbrella of LVMH, a global leader in high-quality products. Renowned for its innovative approach to beauty and customer service, Sephora offers a dynamic work environment where employees are encouraged to grow and excel. As part of LVMH, Sephora provides unparalleled opportunities for career advancement and professional development.

1. Oversee all sales floor worlds including beauty, skincare, fragrance, and haircare.
2. Ensure team members execute Sephora's sales model and deliver exceptional customer service.
3. Respond promptly to customer feedback within the sales floor worlds.
4. Train team members on customer interaction technologies.
5. Support in-store event organization to meet objectives and customer needs.
6. Monitor performance management needs and provide necessary coaching.
7. Deliver timely feedback for team improvement and conduct regular check-ins.
8. Demonstrate a strong understanding of store revenue and business opportunities.

1. 1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Proven ability to build teams by attracting and selecting talented store leaders.

1-3 years in a similar high-volume retail role or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Significant investment in training for personalized career development is provided.

Sephora fosters a vibrant and inclusive workplace culture, surrounded by some of the most skilled professionals in the industry. The company values innovation, collaboration, and continuous learning, encouraging employees to take pride in their work and grow within the organization.