Sephora Stage Experience Lead

Pointe-Claire • Canada

Friday, July 18, 2025

Sephora, a distinguished brand under the LVMH conglomerate, is a leader in the global beauty retail industry. Renowned for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where employees are encouraged to thrive and grow professionally.

1. Supervise all sales floor areas, ensuring exceptional customer service and adherence to Sephora's sales model.
2. Ensure timely response to customer feedback and maintain high standards of customer experience.
3. Facilitate in-store events to meet business objectives and customer needs.
4. Assess performance and provide necessary coaching for team development.
5. Maintain regular updates with direct reports to ensure continuous improvement.
6. Demonstrate strong understanding of store revenue and business opportunities.

1. 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Proven ability to build teams by attracting and selecting talented store leaders.

Minimum 3 years of relevant experience in a similar role within a high-volume retail environment.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development is provided.

Sephora fosters a vibrant and inclusive workplace culture, surrounded by some of the most skilled professionals in the industry. Employees are encouraged to be innovative and entrepreneurial, contributing to a collaborative and dynamic team environment.