Sephora Stage Experience Lead

Ottawa • Canada

Thursday, April 24, 2025

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its unparalleled selection of cosmetics, skincare, fragrance, and haircare products. As part of the LVMH family, Sephora benefits from the prestige and innovation associated with the world's largest luxury goods company, offering employees a dynamic and enriching work environment.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond promptly to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in the management of in-store events to meet store goals and client needs.
6. Coach and develop team members, providing timely feedback and performance assessments.
7. Demonstrate an understanding of the store’s sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop high-performing teams.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees at Sephora enjoy exclusive discounts, gratis, and access to exclusive brand events. The company invests heavily in training to support personalized career development.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and professional growth. Employees are surrounded by industry-leading talent and are encouraged to pursue their career aspirations within a supportive environment.