Sephora Stage Experience Lead

Sephora, a leader in the global beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development in a dynamic retail environment.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology.
5. Assist with in-store event management to achieve store goals.
6. Coach team members on performance management and provide timely feedback.
7. Demonstrate an understanding of store sales performance and business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.85 - CAD$28.55/hr with potential performance-based bonuses.

Competitive benefits program and robust learning and development initiatives.

Sephora fosters a culture of innovation and inclusivity, encouraging entrepreneurial spirit and a commitment to client satisfaction. The company values transparency and efficiency, utilizing AI technologies in recruitment to enhance the candidate experience.