Sephora Stage Experience Lead

Montreal • Canada

Tuesday, June 17, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its prestigious brands and commitment to excellence. As an employer, Sephora offers a dynamic and inclusive environment where innovation and creativity are encouraged, providing employees with the opportunity to thrive and grow within the luxury retail sector.

1. Supervise all sales floor areas, including beauty, skincare, fragrance, and haircare.
2. Ensure team members execute Sephora's sales model and deliver exceptional customer service.
3. Respond promptly to customer feedback.
4. Train team members on customer interaction technologies.
5. Support in-store event organization to meet objectives and customer needs.
6. Monitor performance management needs and provide necessary coaching.
7. Deliver timely feedback for team improvement and conduct regular check-ins with direct reports.
8. Demonstrate strong understanding of store revenue and business opportunities.

1. 1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Proven ability to build teams by attracting and selecting talented store leaders.

1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development is also provided.

Sephora fosters a vibrant and inclusive workplace culture, where employees are surrounded by some of the most talented individuals in the industry. The company values innovation and personal growth, ensuring that team members can be proud of their work and colleagues.