Sephora Stage Experience Lead

Montreal • Canada

Wednesday, January 8, 2025

Sephora, a leading global beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a unique shopping experience with a curated selection of cosmetics, skincare, fragrance, and haircare products. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and development.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide exceptional client service.
3. Support timely responses to client feedback and address client-related issues.
4. Facilitate training in Client Interactive Technology for all sales staff.
5. Assist in the management of in-store events to achieve store goals and meet client needs.
6. Coach and provide feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance and development.
8. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.
4. Strong understanding of sales performance metrics and business opportunities.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs to support career growth.

Sephora prides itself on a vibrant and inclusive culture that values innovation, diversity, and professional development. Employees are surrounded by top talent and are encouraged to cultivate an entrepreneurial spirit within a supportive environment.