Sephora

Stage Experience Lead

Sephora is a leading global beauty retailer offering a wide range of beauty products including cosmetics, skincare, fragrance, and haircare. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on client service and product education.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology.
5. Assist in managing in-store events to achieve store goals and meet client needs.
6. Coach and provide feedback for performance improvement within the store.
7. Participate in regular check-ins with direct reports.
8. Demonstrate understanding of store sales performance and business opportunities.

1. One to three years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop teams to drive sales and deliver client service.

One to three years in a similar role at a similar volume store or equivalent internal experience.

Surrounded by industry-leading talent.Employee discounts, gratis, and exclusive brand events.Investment in training for personalized career development.

Sephora fosters a dynamic and innovative workplace culture focused on client service and employee development. Located in Montreal, the store offers a vibrant and engaging environment for both employees and clients.