Sephora Stage Experience Lead

Mississauga • Canada

Thursday, December 12, 2024

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned conglomerate in the luxury goods sector. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products from prestigious brands and is committed to delivering exceptional customer experiences. As an employer, Sephora fosters a dynamic and inclusive work environment, encouraging professional growth and development.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare within the store.
2. Ensure the execution of Sephora’s selling model and provide outstanding client service to achieve and exceed company objectives.
3. Support timely responses to client feedback and address client-related issues in collaboration with management.
4. Facilitate training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to align with store goals and client needs.
6. Coach and provide feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance and development.
8. Demonstrate an understanding of the store’s sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.
4. Strong understanding of sales performance metrics.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training programs.

Sephora prides itself on a collaborative and inclusive culture, where employees are encouraged to express their creativity and innovation. The company invests heavily in training and development, fostering an environment where individuals can achieve their professional goals.