Sephora Stage Experience Lead

Markham • Canada

Monday, January 20, 2025

Sephora, a leader in the beauty retail industry, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The brand is dedicated to providing exceptional client experiences and fostering the professional growth of its employees.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare, ensuring seamless operations and exceptional client service.
2. Ensure all team members execute Sephora’s selling model and respond promptly to client feedback.
3. Support the training of staff in Client Interactive Technology to enhance client engagement.
4. Assist in the management and execution of in-store events to meet store and client objectives.
5. Coach and develop team members, providing timely feedback and performance assessments.
6. Demonstrate a strong understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Proven ability to influence business partners and communicate effectively at all levels.
3. Demonstrated skill in attracting and developing talented store leaders.

1. Excellent verbal and written communication skills.
2. Strong leadership and team-building abilities.
3. Proficiency in client service and sales strategies.

One to three years in a similar role at a high-volume store or equivalent internal experience.

Employees enjoy exclusive discounts, gratis, and access to brand events, along with comprehensive training programs for career development.

Sephora fosters a vibrant and inclusive workplace culture, where innovation and diversity are at the forefront. Employees are encouraged to express their creativity and are supported in their professional growth through continuous learning opportunities.