Sephora

Stage Experience Lead

Sephora is a leading global beauty retailer offering a wide range of beauty products including cosmetics, skincare, fragrance, and haircare. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on client service and product education.

1. Oversee all sales floor departments within the store, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Support timely responses to client feedback and address client-related issues.
4. Ensure all staff are trained in Client Interactive Technology.
5. Support in-store events to achieve store goals and meet client needs.
6. Coach and manage performance within the assigned area of the store.
7. Participate in regular check-ins with direct reports.
8. Demonstrate understanding of store sales performance and business opportunities.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop teams to drive sales and deliver outstanding client service.

One to three years in a similar role at a similar volume store or equivalent internal experience.

Surrounded by top talent in the industry.Employee discounts, gratis, and exclusive brand events.Investment in training for personalized career development.

Sephora offers a dynamic and innovative work environment focused on client service and product education. Located in Guelph, the store fosters a collaborative and supportive atmosphere.