Sephora Stage Experience Lead

Sephora, a leading beauty retailer under the LVMH Moët Hennessy Louis Vuitton conglomerate, offers a dynamic and innovative work environment. Known for its commitment to diversity and inclusion, Sephora provides employees with opportunities for growth and development within the luxury beauty sector.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to meet store and client goals.
6. Coach and provide feedback for performance improvement within the store.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate understanding of store sales performance and identify business opportunities.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.
2. Proven ability to create and develop teams by attracting and identifying talented store leaders.
3. Excellent verbal and written communication skills with the ability to influence business partners at all levels.

1. Strong leadership and team-building skills.
2. Proficiency in client service and sales techniques.
3. Ability to manage and resolve client feedback effectively.
4. Understanding of sales performance metrics and business opportunities.

Minimum of 3 years in a similar role within a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$22.85 - CAD$28.55, depending on qualifications and experience.

Sephora offers industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture, encouraging innovation and creativity. Employees are surrounded by top talent in the industry, promoting a collaborative and supportive work environment.