Sephora Stage Experience Lead

Sephora, a leading name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and entrepreneurial spirit are highly valued. The company is dedicated to fostering professional growth and providing employees with opportunities to excel in their careers.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and partner with management to address client-related issues.
4. Support training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to achieve store and client goals.
6. Coach team members on performance management and provide timely feedback.
7. Demonstrate understanding of store sales performance and identify business opportunities.

1. Minimum of 1 to 3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to create and develop teams by attracting talented store leaders.
3. Strong verbal and written communication skills with the ability to influence business partners.

1. Leadership and team management
2. Client service excellence
3. Sales performance analysis
4. Event management
5. Effective communication

Minimum of 1 to 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$20.70 - CAD$25.90 per hour, with eligibility for performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora fosters an inclusive and innovative culture, encouraging creativity and entrepreneurial spirit. The company values diversity and is committed to providing reasonable accommodations to applicants with disabilities or medical conditions. Sephora also embraces technology in its recruitment process to enhance transparency and efficiency.