Sephora Stage Experience Lead

Calgary • Canada

Monday, January 13, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where employees are encouraged to thrive and grow. As part of a global conglomerate, Sephora provides unparalleled opportunities for career advancement and professional development.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure the execution of Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support the training of staff in Client Interactive Technology.
5. Assist in the management of in-store events to meet store and client goals.
6. Coach and develop team members, providing feedback for performance improvement.
7. Demonstrate an understanding of the store’s sales performance and identify business opportunities.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to build and develop high-performing teams.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and extensive training for career development.

Sephora fosters a vibrant and inclusive culture, where innovation and creativity are celebrated. Employees are surrounded by top talent and are encouraged to pursue their professional goals through comprehensive training and development programs.