Sephora Stage Experience Lead

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its unparalleled commitment to client service and innovation in the beauty sector. With a global presence, Sephora offers a dynamic and inclusive work environment that fosters creativity and growth, making it a desirable employer within the luxury retail industry.

1. Oversee all sales floor departments, including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Respond to client feedback and address client-related issues promptly.
4. Support training in Client Interactive Technology.
5. Assist in managing in-store events to achieve store goals and meet client needs.
6. Coach and provide feedback for performance improvement within the store.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate a strong understanding of store sales performance and business opportunities.

1. 1-3 years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.
4. Strong understanding of sales performance and business opportunities.

Minimum of 3 years in a similar role or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10/hr, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora fosters an inclusive and innovative culture that values diversity and encourages personal and professional growth. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.