Sephora Stage Experience and Services Manager

Toronto • Canada

Friday, August 15, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global conglomerate renowned for its luxury brands. As an employer, Sephora is committed to fostering an inclusive environment where diversity is celebrated, and individuals are empowered to unlock their potential and make a meaningful impact every day.

1. Manage all aspects of the sales experience and services, classes, and events in the store.
2. Develop and lead Beauty Advisors and Paid Services Beauty Advisor teams to achieve and exceed company objectives.
3. Execute training for all new hires and existing Beauty Advisors.
4. Ensure timely response to client feedback and act as the Client Experience Lead.
5. Communicate team hiring needs and participate in the hiring process.
6. Align Beauty Advisors with store goals, opportunities, and trends.
7. Demonstrate Sephora values such as Passion for Client Service, Innovation, and Teamwork.

1. Two to four years of experience in a similar role or equivalent internal experience.
2. Exceptional leadership and influential skills.
3. Proven ability to lead and build top-performing teams.
4. Ability to attract and develop talented store leaders.
5. Flexible availability during peak retail hours.

1. Leadership
2. Client Service Excellence
3. Team Development
4. Training Facilitation
5. Strategic Alignment

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Sephora offers industry-leading perks including discounts, gratis, exclusive brand events, and extensive training for career development. The company is committed to equal opportunity and provides accommodations for candidates and employees with disabilities or other protected characteristics.

Sephora's workplace culture is defined by its commitment to inclusivity, diversity, and empowerment. Employees are encouraged to connect deeply with others, celebrate diversity, and make a difference every day. The company values work-life balance, respect for all, and teamwork.