Sephora Stage Experience and Services Manager

Surrey • Canada

Tuesday, May 27, 2025

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its innovative approach to beauty and exceptional customer service. As part of Sephora Canada, the company is committed to fostering a diverse and inclusive environment, celebrating beauty in all its forms and ensuring an outstanding experience for both clients and employees.

1. Manage all aspects of the sales experience and services, classes, and events in the store.
2. Develop and lead Beauty Advisors and Paid Services Beauty Advisor teams across Makeup, Skincare, Haircare, and Fragrance departments.
3. Execute training programs for new and existing Beauty Advisors.
4. Ensure timely response and action to client feedback and issues.
5. Participate in the hiring process and manage direct report interviews.
6. Align Beauty Advisors with store goals, opportunities, and trends.
7. Demonstrate Sephora's values, including passion for client service and teamwork.

1. Two to four years of experience in a similar role or equivalent internal experience.

1. Exceptional leadership and influential skills.
2. Ability to lead and build top-performing teams.
3. Proven ability to attract and develop talented store leaders.
4. Flexible availability during peak retail hours.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$54,800 - CAD$68,500, depending on qualifications and experience.

Sephora offers industry-leading perks, including discounts, gratis, exclusive brand events, and extensive training for career development.

Sephora Canada is dedicated to creating an inclusive, diverse, and representative environment where every individual can thrive. The company values innovation, expertise, work-life balance, respect, teamwork, and initiative.