Sephora Stage Experience and Services Manager

St. Catharines • Canada

Wednesday, September 10, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to diversity, inclusivity, and fostering an environment where employees can thrive and excel. The company offers a vibrant workplace where innovation and passion for beauty are at the forefront.

1. Manage all aspects of the sales experience and services, classes, and events in the store.
2. Develop and lead Beauty Advisors and Paid Services Beauty Advisor teams to achieve and exceed company objectives.
3. Execute training for new hires and existing Beauty Advisors, facilitating Sephora training sessions.
4. Ensure timely response and action to all client feedback and issues.
5. Communicate team hiring needs and participate in the hiring process.
6. Understand store goals and align Beauty Advisors with these objectives.
7. Demonstrate Sephora's values and engage employees.

1. Two to four years of experience in a similar role or equivalent internal experience.
2. Exceptional leadership and influential skills.
3. Proven ability to lead and build top-performing teams.
4. Ability to attract and develop talented store leaders.
5. Flexible availability during peak retail hours.

1. Leadership and team management
2. Client service excellence
3. Training and development
4. Communication and interpersonal skills
5. Problem-solving and decision-making

Two to four years in a similar role at a high-volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training opportunities to support career growth.

Sephora fosters a culture of inclusivity, diversity, and empowerment, where employees are encouraged to unlock their potential and make a difference. The company values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.