Sephora Stage Experience and Services Manager

Edmonton • Canada

Saturday, February 7, 2026

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. Sephora Canada is celebrated for its dedication to delivering an unparalleled customer experience and fostering a vibrant beauty community. As an employer, Sephora values diversity, creativity, and the professional growth of its employees.

1. Manage all aspects of the sales experience and services, classes, and events within the store.
2. Develop and lead the Color, Skin, Fragrance, Cash wrap teams, Services Coordinators, Senior Artists, Senior Skincare Advisors, and Personal Beauty Advisors.
3. Execute training for new hires and existing staff, including facilitating Sephora training sessions.
4. Ensure timely response to client feedback and address client-related issues.
5. Act as Director in Charge within the store, engaging with staff and clients.
6. Communicate hiring needs and participate in the hiring process for team roles.
7. Align store cast with store goals, opportunities, and trends.
8. Demonstrate Sephora values including Passion for Client Service, Innovation, and Teamwork.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
2. Exceptional leadership and influential skills.
3. Proven ability to lead and build top-performing teams.
4. Ability to attract and develop talented store leaders.
5. Flexible availability during peak retail hours, including nights, weekends, and holidays.

1. Leadership and team development
2. Client service excellence
3. Training and development facilitation
4. Effective communication
5. Problem-solving and decision-making

Two to four years in a similar managerial role within a high-volume retail environment.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with potential performance-based bonuses.

Competitive benefits program, employee discounts, gratis, exclusive brand events, and robust learning and development initiatives.

Sephora Canada fosters a culture of inclusivity, innovation, and excellence, encouraging employees to express their individuality and creativity. The workplace is dynamic and collaborative, with a strong emphasis on professional growth and customer satisfaction.