Sephora Stage Experience and Services Manager

Sephora, a leader in the beauty industry, is renowned for its commitment to diversity, inclusivity, and empowerment. As part of the LVMH Moët Hennessy Louis Vuitton group, Sephora offers unparalleled opportunities for career growth within a global luxury conglomerate. The brand is celebrated for its innovative approach to beauty retail, fostering an environment where employees are encouraged to unlock their potential and make a meaningful impact.

1. Manage all aspects of the sales experience and services in the store.
2. Oversee the development of Beauty Advisors and Paid Services Beauty Advisor teams.
3. Execute training for new and existing Beauty Advisors.
4. Ensure timely response to client feedback and address client-related issues.
5. Participate in the hiring process and manage direct reports.
6. Align Beauty Advisors with store goals, opportunities, and trends.
7. Demonstrate Sephora's values and engage with clients and staff on the sales floor.

1. Two to four years of experience in a similar role or equivalent internal experience.
2. Exceptional leadership and influential skills.
3. Proven ability to lead and build top-performing teams.
4. Ability to attract and develop talented store leaders.
5. Flexible availability during peak retail hours.

1. Leadership and team management
2. Client service excellence
3. Training and development
4. Problem-solving
5. Communication and interpersonal skills

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, and exclusive brand events. Sephora invests heavily in training to support personalized career plans, fostering professional growth.

Sephora is committed to creating an inclusive, diverse, and representative environment where every individual can belong, grow, and build a beautiful career. The company values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.