Sephora Stage Experience and Services Lead

London • Canada

Saturday, September 20, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its unparalleled retail experience in the beauty sector. As part of the global luxury conglomerate, Sephora offers a dynamic environment that fosters innovation and excellence in client service.

1. Oversee all on-stage Worlds including Color, Skincare, Sephora Collection, and Fragrance.
2. Ensure service, classes, and event execution meet Sephora standards.
3. Train and develop Services Coordinators to manage the Studio effectively.
4. Facilitate Sephora training sessions and partner with store experts for product training.
5. Participate in the selection and certification of SUBC Facilitators and coaches.
6. Conduct custom makeovers and skincare services as needed.
7. Act as Director in Charge (DIC) to engage with clients and staff.
8. Promote Sephora values such as Passion for Client Service and Teamwork.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Demonstrated strong client service skills.
3. Effective time management and problem-solving abilities.
4. Proven ability to manage multiple tasks and priorities.

1. Strong client service skills
2. Time management
3. Problem-solving
4. Flexibility in scheduling
5. Artistry skills in makeup and skincare

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and extensive training opportunities to support career advancement.

Sephora fosters a vibrant and inclusive culture that values innovation, expertise, and a passion for client service. The workplace is characterized by teamwork, respect for all, and a commitment to work-life balance.