Sephora Solution Architect - Promotion and Loyalty

Neuilly-sur-Seine • France

Tuesday, February 4, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the luxury beauty retail sector. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining the future of beauty. The brand fosters an inclusive and dynamic work environment where creativity and individuality are celebrated, and employees are empowered to excel and grow.

1. Define the technical architecture trajectory for Loyalty and Promotion initiatives in alignment with Enterprise Architecture.
2. Collaborate with the product manager during the scoping phase of new omnichannel Loyalty and Promotion features.
3. Identify and assess global technical impacts prior to application-specific segmentation.
4. Estimate integration impacts, implementation pathways, and workloads for project delivery.
5. Conduct detailed technical impact analysis with technical leaders for micro-estimation.
6. Coordinate teams to ensure delivery aligns with design specifications and quality standards.
7. Contribute to the technical roadmap for Loyalty and Promotion to enhance scalability, performance, and monitoring.
8. Test and approve technical changes with the assistance of technical leaders.
9. Promote architectural frameworks and delivery best practices, including quality, CI/CD, and resilience.
10. Challenge partners on technical solutions and delivery timelines.

1. Minimum of 5 years of experience in a CRM Loyalty and Promotion omnichannel context.

1. Proficiency in Promotion and Loyalty Engines such as Maxxing Sapphire.
2. Expertise in MVC architecture, GCP, and Node/React JS.
3. Knowledge of web services including WADL/WSDL, REST, and SOAP.
4. Experience with SQL Server and PostgreSQL databases.
5. Curiosity, autonomy, and proactivity.
6. Familiarity with Agile methodology.

At least 5 years of functional and technical experience in CRM Loyalty and Promotion within an omnichannel environment.

Employees at Sephora benefit from working alongside talented leaders and teams, continuous learning and development opportunities through personalized career plans, and a vibrant culture that encourages innovation and creativity.

Sephora prides itself on a culture that values diversity and inclusivity, fostering an environment where employees are encouraged to be themselves and unleash their creativity. As part of the LVMH family, Sephora is dedicated to innovation and reimagining the future of beauty, providing a global platform for employees to grow and make a significant impact.