Sephora Skincare Manager

Manchester • UK

Thursday, April 3, 2025

Sephora, a leading global beauty retailer, is part of the Selective Distribution division. Known for its innovative approach to beauty and cosmetics, Sephora offers a diverse range of products and services. As an employer, Sephora is committed to fostering an inclusive and empowering workplace culture, where diversity is celebrated, and employees are encouraged to unlock their full potential.

1. Lead and inspire a team of Beauty Advisors to achieve high levels of motivation and customer satisfaction.
2. Provide ongoing training and development to enhance product knowledge and customer service skills.
3. Conduct performance evaluations and set clear goals for team members.
4. Drive sales performance by setting and achieving sales targets.
5. Deliver expert skincare consultations and personalized product recommendations.
6. Engage with customers to build long-lasting relationships and identify upselling opportunities.
7. Oversee daily operations of the skincare department, including inventory management and visual merchandising.
8. Collaborate with store management on promotional campaigns and marketing activities.
9. Ensure operational efficiency by monitoring KPIs and implementing strategies to optimize store performance.
10. Maintain Sephora's operational standards, including loss prevention and adherence to company policies.

1. Proven experience in a leadership or management role within the beauty or retail industry.
2. In-depth knowledge of skincare products and trends.
3. Experience in handling employee relations issues.

1. Exceptional customer service and communication skills.
2. Strong sales acumen and ability to meet sales targets.
3. Strong organizational skills and ability to manage multiple priorities.
4. Comfortable using technology for inventory management and sales tracking.
5. Flexibility to work evenings, weekends, and holidays.

Leadership or management experience in the beauty or retail industry, with a focus on skincare.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities for innovation and leadership. Employees are part of a community that values authenticity and diversity.

Sephora prides itself on being an equal opportunity workplace that embraces diversity and fosters an inclusive environment. The company culture is centered around empowerment, continuous learning, and growth, encouraging employees to innovate and lead.