Sephora Services Manager

Sephora, a leader in the global beauty retail industry, is renowned for its dedication to diversity, inclusivity, and innovation. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic work environment where employees are encouraged to unlock their potential and contribute to the brand's success. With a commitment to employee development and a culture that celebrates individuality, Sephora stands as an employer of choice in the luxury beauty sector.

1. Oversee the management of all services, classes, and events within the store.
2. Ensure the effective operation of the Beauty, Skincare, and Fragrance Studio.
3. Train and support the Coordinator, Beauty Studio, to drive daily services.
4. Leverage technology innovations to enhance the in-store client experience.
5. Manage the Online Reservation system for Beauty Advisors and classes.
6. Plan and staff in-store events to optimize client learning and sales.
7. Facilitate training and development for Beauty Advisors to elevate artistry skills.
8. Participate in performance management and provide timely feedback.
9. Act as Manager on Duty, engaging with clients and Beauty Advisors.

1. Two to four years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence business partners at all levels.
3. Demonstrated capability to attract and develop talented store leaders.

1. Excellent verbal and written communication skills.
2. Strong leadership and team-building abilities.
3. Proficiency in managing client experiences and events.

Two to four years' experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a culture of inclusivity, diversity, and representation, ensuring an environment where every employee can thrive and build a rewarding career. The company is committed to equal opportunity and provides accommodations for candidates and employees with disabilities or other protected characteristics.