Sephora Services Manager

Vancouver • Canada

Thursday, March 20, 2025

Sephora, a leading name in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora Canada is renowned for its innovative approach to beauty, setting trends and delivering exceptional customer experiences, making it a beloved brand across the nation. The company is committed to diversity and inclusion, celebrating differences and fostering a supportive environment for all employees.

1. Manage all services, classes, and events within the store location, ensuring optimal customer engagement and satisfaction.
2. Oversee daily operations at the Beauty, Skincare, and Fragrance Studio, ensuring coordinators are well-trained and services are effectively managed.
3. Leverage technology innovations to enhance in-store experiences and assist clients.
4. Administer the Online Reservation system, ensuring efficient client check-in processes and adequate staffing levels.
5. Plan and staff in-store events to maximize client learning and sales opportunities.
6. Facilitate the development and certification processes for Beauty Advisors, enhancing their artistry skills.
7. Participate in performance management, providing timely feedback and development opportunities.
8. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.

1. Two to four years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$54,800 - CAD$68,500, depending on qualifications and experience.

Employees enjoy industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs for career development.

Sephora Canada fosters an inclusive and diverse workplace culture, emphasizing equality and representation. The company is dedicated to creating an environment where every employee can thrive and build a rewarding career.