Sephora Services Manager

Toronto • Canada

Wednesday, September 3, 2025

Sephora, a leader in the beauty retail industry, is renowned for its commitment to diversity, inclusivity, and empowerment. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers unparalleled opportunities for career growth within a global network of luxury brands. The company prides itself on fostering an environment where employees can thrive and make a meaningful impact.

1. Oversee the management of all services, classes, and events within the store location.
2. Ensure the effective operation of the Beauty, Skincare, and Fragrance Studio, including training of the Beauty Studio Coordinator.
3. Leverage technology innovations to enhance client experiences in-store.
4. Manage the Online Reservation system and ensure efficient client check-in processes.
5. Plan and staff in-store events to maximize client engagement and sales opportunities.
6. Facilitate the development and certification processes for Beauty Advisors, enhancing their artistry skills.
7. Participate in performance management and provide timely feedback for improvement.
8. Act as Manager on Duty, engaging with both Beauty Advisors and clients.

1. Two to four years of experience in a similar role within a high-volume store or equivalent internal experience.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.
4. Proven ability to attract, identify, and develop talented store leaders.

1. Strong leadership and team management skills.
2. Proficiency in managing service operations and client experiences.
3. Capability to handle event planning and execution.
4. Expertise in training and development of staff.

Two to four years in a similar role at a high-volume store or equivalent internal experience.

Sephora offers a dynamic work environment surrounded by top industry talent, exclusive discounts, gratis, and brand events. The company invests heavily in training to support personalized career plans and professional growth.

Sephora is dedicated to fostering an inclusive and diverse workplace that reflects the communities it serves. The company is committed to equal opportunity employment and advancement, ensuring a supportive environment where every individual can belong and grow.