Sephora Services Manager

Sephora Canada is a leading beauty retailer known for its passion for innovation, trendsetting, and outstanding customer experiences. It is a beloved beauty community in Canada, focusing on diversity, inclusivity, and the spirit of its employees.

1. Manage all services, classes, and events in a specific Sephora store location.
2. Oversee daily operations at the Beauty, Skincare, and Fragrance Studio.
3. Ensure Beauty Studio Coordinators are trained to manage the Studio effectively.
4. Leverage technology innovations to enhance client experiences.
5. Manage the Online Reservation system and ensure adequate staffing levels.
6. Plan and staff in-store events to maximize client learning and sales.
7. Manage the development and certification process for Beauty Advisors.
8. Participate in performance management for Beauty Studio and direct reports.
9. Act as Manager on Duty, engaging with Beauty Advisors and clients.

1. Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop teams.

Two to four years in a similar role at a similar volume store or equivalent internal experience.

Surrounded by top talent in the industry.Discounts, gratis, and exclusive brand events.Investment in training for personalized career plans.

Sephora Canada is committed to equal opportunity, inclusivity, and diversity, creating an environment where everyone can belong, grow, and build a career. The company is located in St. John’s, Canada.