Sephora Services Manager

Edmonton • Canada

Thursday, February 20, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its innovative approach and commitment to diversity and inclusion, Sephora Canada is dedicated to providing an exceptional customer experience and fostering a vibrant community of beauty enthusiasts.

1. Manage all services, classes, and events in the store location.
2. Oversee daily operations at the Beauty, Skincare, and Fragrance Studio.
3. Ensure Beauty Advisors utilize technology innovations to enhance client experiences.
4. Manage the Online Reservation system and ensure efficient client check-in processes.
5. Plan and staff in-store events to maximize client learning and sales opportunities.
6. Oversee the development and certification process for Beauty Advisors.
7. Participate in performance management and provide timely feedback.
8. Act as Manager on Duty, engaging with Beauty Advisors and clients.

1. Two to four years of experience in a similar role or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop high-performing teams.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs for career development.

Sephora Canada prides itself on an inclusive and diverse work environment that reflects the communities it serves. The company is committed to equal opportunity employment and advancement, ensuring a workplace where everyone can belong and grow.