Sephora Services Manager

Sephora Canada is a leading beauty retailer known for its innovation, trendsetting, and exceptional customer experience. It is a part of the Selective Distribution business group and is committed to inclusivity, diversity, and creating a supportive environment for employees.

1. Manage all services, classes, and events in a specific Sephora store location.
2. Oversee daily operations at the Beauty, Skincare, and Fragrance Studio.
3. Ensure Beauty Advisors are trained and leveraging technology innovations.
4. Manage the Online Reservation system and ensure efficient client check-in processes.
5. Plan and staff in-store events to maximize client learning and sales opportunities.
6. Manage the development and certification process for Beauty Advisors.
7. Participate in performance management and provide feedback for improvement.
8. Act as Manager on Duty and engage with Beauty Advisors and clients.

1. Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop teams to drive sales and deliver outstanding client service.

The compensation ranges between CAD$53,200 - CAD$69,000. The final pay offered will depend on various factors, including qualifications and experience.

Discounts, gratis, and exclusive brand events.Investment in training for personalized career development.

Sephora Canada fosters an inclusive and diverse workplace culture, aiming to represent the communities it serves. The company is committed to equal opportunity employment and advancement, providing accommodations as needed.