Sephora Services Lead

Winnipeg • Canada

Thursday, February 20, 2025

Sephora, a prestigious name in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora offers a dynamic and inclusive environment where innovation and creativity are highly valued. The brand is dedicated to providing exceptional service and fostering a culture of growth and development for its employees.

1. Support all departments on the sales floor, including Colour, Skincare, Sephora Collection, and Fragrance.
2. Ensure team members execute Sephora’s selling model and deliver outstanding client service.
3. Monitor store sales performance and align department-specific team members with goals.
4. Support the Operations team in maintaining merchandising standards and executing visual updates.
5. Act as Manager on Duty, engaging with clients and staff to enhance the shopping experience.
6. Demonstrate understanding of sales performance and business opportunities, adjusting staffing as needed.
7. Participate in the interviewing process and champion employee engagement.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Ability to influence peers and provide constructive feedback.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

Comprehensive medical and dental benefits, paid vacation, and a competitive bonus structure. Sephora also invests in employee training and career development.

Sephora prides itself on a culture that values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. Employees are encouraged to grow and develop within a supportive and dynamic environment.